Privacy Policy

 

Embrocare, LLC Privacy Policy and Procedures

THIS NOTICE DESCRIBES HOW PROTECTED INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

OUR PLEDGE REGARDING PROTECTED YOUR INFORMATION:

We at Embrocare, LLC understand protected information about you, your health, and your payment information is personal and confidential. We are committed to protecting health information about you. This Notice applies to any data, purchases and records of services generated on the Embrocare website, whether made by your, Embrocare personnel, or your personal contacts. This Notice will tell you about the ways in which we may handle, use, and disclose protected information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of protected health information. The law requires us to:

* make sure that protected health information that identifies you is kept private;

* notify you about how we protect protected health information about you;

* explain how, when and why we use and disclose protected health information;

* follow the terms of the Notice that is currently in effect.

We are required to follow the procedures in this Notice. We reserve the right to change the terms of this Notice and to make new notice provisions effective for all protected health information that we maintain by:

* posting the revised Notice in on our website

* making copies of the revised Notice available upon request;

* posting the revised notice at our physical location and training for employees.

HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION ABOUT YOU

The following categories describe different ways that we use and disclose protected health information without your written authorization.

For Payment for Services:

We may use and disclose protected health information about you so that the treatment and services you receive at the Embrocare may be billed to and payment may be collected from you, your banking institution, an insurance company or a third party. For example, we may need to give your FHA plan information about products and FHA plan may pay us or reimburse you for your supplements.

For Treatment:

Embrocare.com is not a medical site and therefore does not provide medical treatment or medical care for the customers. However if your provider would have questions about the supplements or would like detailed information about scientific studies and our research practices, they may register on our provider site. Your payment information and orders will not be shared with them unless you have given Embrocare.com permission in writing. Contact us for our collaboration with providers clearance form.

For Website Care Operations:

We may use and disclose protected health information about you for Embrocare health care operations, such as our quality assessment and improvement activities, case management, coordination of care, business planning, customer services and other activities. These uses, and disclosures are necessary to run the facility, reduce health care costs, and make sure that all of our patients receive quality care. For example, we may use protected health information to review our treatment and services and to evaluate the performance of the dietitian who is providing your services. We may also combine protected health information about many Embrocare patients to decide what additional services the Embrocare should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, medical students, and other Embrocare personnel or business associates for review and learning purposes. We may also combine the protected health information we have with protected health information from other health care facilities to compare how we are doing and see where we can make improvements in the care and services we offer. We may remove information that identifies you from this set of protected health information, so others may use it to study health care and health care delivery without learning who the specific patients are. We may also contact you as part of a fundraising effort.

Subject to applicable state law, in some limited situations the law allows or requires us to use or disclose your health information for purposes beyond treatment, payment, and operations. However, some of the disclosures set forth below may never occur at our facilities.

For Research Purposes:

We may disclose your PHI to researchers when their research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information.

As Required by Law:

We will disclose protected health information about you when required to do so by federal, state or local law.

To Identify Health Risks:

We may disclose protected health information about you to a government authority if we reasonably believe you are a victim of abuse, neglect or domestic violence. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent or lessen a serious and imminent threat to you or another person.

For Judicial and Administrative Proceedings:

If you are involved in a lawsuit or dispute, we may disclose your information in response to a court or administrative order. We may also disclose health information about you in response to a subpoena, discovery request, or other lawful processes by someone else involved in the dispute, but only if efforts have been made, either by us or the requesting party, to tell you about the request or to obtain an order protecting the information requested.

For Business Associates:

We may disclose information to business associates who perform services on our behalf (such as billing companies) however, we require them to appropriately safeguard your information.

For Public Health:

As required by law, we may disclose your protected health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

To Avert a Serious Threat to Health or Safety:

We may use and disclose protected health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

For Health Oversight Activities:

We may disclose protected health information to a health oversight agency for activities authorized by law. These activities include audits, investigations, and inspections, as necessary for licensure and for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Right to a Paper Copy of This Notice:

You have the right to a paper copy of this Notice at any time by downloading a copy.

 

Food and Drug Administration: We may disclose to the FDA, or persons under the jurisdiction of the FDA, protected health information relative to adverse events with respect to drugs, foods, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

YOU CAN OBJECT TO CERTAIN USES AND DISCLOSURES:

Unless you object or request that only a limited amount or type of information be shared, we

may use or disclose protected health information about you in the following circumstances:

* We may share with a family member, relative, friend or other person identified by you protected health information directly relevant to that person’s involvement in your care or payment for your care. We may also share information to notify these individuals of your location, general condition or death.

* We may share information with a public or private agency (such as the American Red Cross) for disaster relief purposes. Even if you object, we may still share this information if necessary for the emergency circumstances.

If you would like to object to use and disclosure of protected health information in these circumstances, please call or write to our contact person listed on page 1 of this Notice.

YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION ABOUT YOU

You have the following rights regarding protected health information we maintain about you:

Right to Inspect and Copy:

You have the right to inspect and copy protected health information that may be used to make decisions about your care. Usually, this includes medical and billing records.

To inspect and copy protected health information that may be used to make decisions about you, you must submit your request in writing to Embrocare. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request, and we will respond to your request no later than 30 days after receiving it. There are certain situations in which we are not required to comply with your request. In these circumstances, we will respond to you in writing, stating why we will not grant your request and describe any rights you may have to request a review of our denial.

Right to Amend:

If you feel that protected health information we have about you is incorrect or incomplete, you may ask us to amend or supplement the information. To request an amendment, your request must be made in writing and submitted to Embrocare. In addition, you must provide a reason that supports your request. We will act on the request for an amendment no later than 60 days after receiving the request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request and will provide a written denial to you. In addition, we may deny your request if you ask us to amend information that:

* Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;

* Is not part of the protected health information kept by Embrocare

* Is not part of the information which you would be permitted to inspect and copy; or

* We believe is accurate and complete.

Right to an Accounting of Disclosures:

You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of protected health information about you. To request this list or accounting of disclosures, you must submit your request in writing to Embrocare. You may ask for disclosures made up to six years before your request (not including disclosures made before April 14, 2011). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We are required to provide a listing of all disclosures except the following:

* For your order and services

* For billing and collection of payment for your treatment

* For health care operations

Right to an Accounting of Disclosures (continued):

* Made to or request by you, or that you authorized

* Occurring as a byproduct of permitted use and disclosures

* For national security or intelligence purposes or to correctional institutions or law enforcement regarding inmates

* As part of a limited data set of information that does not contain information identifying you

Right to Request Restrictions:

You have the right to request a restriction or limitation on the protected health information we use or disclose about you for treatment, payment or health care operations or to persons involved in your care.

We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment, the disclosure is to the Secretary of the Department of Health and Human Services, or the disclosure is for one of the purposes described on pages 4-5. To request restrictions, you must make your request in writing to Embrocare

OTHER USES AND SUPPLEMENTAL DISCLOSURES:

We use social media applications to communicate to you regarding updates within the company. You have the option to opt out of the monthly newsletter and Embrocare updates at any time. Your contact information and email address will not be sold to by Embrocare with any technology there is a possibility that your protected Health information may be exposed or compromised. However, Embrocare takes precautions to reduce any possible risks by:

* Creating and implementing policies for using new applications

* We code your paper and digital chart with an alphanumeric code

* We use a HIPAA compliant answering service

* We use a HIPAA compliant email system

* We have a yearly updated and maintained internal firewall for our office computers exposure to hackers

* Office cellphones are used for office team members and patient communications

* Our office phones are password and fingerprint protected for extra security and confidence in open communication with office team members

We will obtain your written authorization before using or disclosing your protected health information for purposes other than those provided for above (or as otherwise permitted or required by law). You may revoke this authorization in writing at any time. Upon receipt of the written revocation, we will stop using or disclosing your information, except to the extent that we have already acted in reliance on the authorization.

Our phones and facility are monitored 24/7 for research purposes to help with improving the quality of our services. By entering the facility, you are acknowledging you are aware of these terms and conditions.

Payments:

Payments must be made in full via credit card or in person at any of our partner locations

Transactions will be applied within 21 days of your purchase.

 

*These products are not intended to diagnose, treat, cure or prevent any disease.